› Rooms › Layouts & Portability › Trying to export Divi layout

Tagged: , , ,

Viewing 3 reply threads
    • 2 July 2023 at 5:52 pm #4088
      Dee Zynah
      Participant
        @dee
        DiviCom Participant Badge
        Up
        1
        Down
        ::

        [SOLVED] – It was a caching issue that loaded an old CSS-file which caused the problem. See Nick Roach’s reply below.

        I am having problems exporting Divi layouts as .json files. When I try to do it this is what I see. It says that a .json file will be exported, but the button says “Export to Divi Cloud”. I don’t want to export to Divi Cloud – I just want the .json file. Also, if I click the “Export to Divi Cloud” button nothing happens. Has anyone else experienced this?

        Attachments:
      • 2 July 2023 at 6:32 pm #4090
        Anita
        Participant
          @anita
          First Steps Badge
          DiviCom Participant Badge
          Up
          0
          Down
          ::

          Following. It seems it’s part of the new update. I had to roll back Divi to get the download option back.

          • 2 July 2023 at 6:33 pm #4091
            Dee Zynah
            Participant
              @dee
              DiviCom Participant Badge
              Up
              0
              Down
              ::

              @anita yes.. I figured that out too now. A bug in Divi.. I am letting support know about it now.

          • 2 July 2023 at 6:33 pm #4092
            Dave Allipa
            Participant
              @dave
              DiviCom Participant Badge
              Up
              0
              Down
              ::

              Are you in Divi > Divi Library? or somewhere else?

              • 2 July 2023 at 6:34 pm #4093
                Dee Zynah
                Participant
                  @dee
                  DiviCom Participant Badge
                  Up
                  0
                  Down
                  ::

                  Yes, the Divi Library. Found out it’s a bug in the new Divi version. If I downgrade I can export again.

              • 2 July 2023 at 6:35 pm #4094
                Nick RoachKiller
                Participant
                  @nick
                  DiviCom Participant Badge
                  Up
                  1
                  Down
                  ::

                  Clear your caches. You are loading an old CSS file, which is causing the export button to be hidden.

                  Also, check your performance plugins and turn off any setting that removes URL variables for “performance.” Otherwise, every time you update a theme or plugin you will need to clear your cache to load the latest files.

                  • 2 July 2023 at 6:36 pm #4095
                    Dee Zynah
                    Participant
                      @dee
                      DiviCom Participant Badge
                      Up
                      0
                      Down
                      ::

                      Yup.. Got it. Thank you for the advice Nick! It works again now..

                Viewing 3 reply threads
                • You must be logged in to reply to this topic.